Product
Returns Information:
We regret any problems you may be experiencing with
your Tachikara product.
U.S. Residents should contact our Corporate
Office at 1-800-729-8224 to request authorization
for return of a product for inspection, repair and/or
replacement. Be prepared to follow the procedure
outlined below:
- Ask to speak to a Customer Service Representative.
- Request a Return Goods Authorization
and describe the reason for return.
- A specific RGA # will be assigned to
each return request.
- Write the corresponding RGA # on the
shipping label or on the outside of each carton
to be returned.
- Direct all packages to Tachikara U.S.A.,
Inc. / 100 Ireland Drive / McCarran, NV 89434.
Canadian residents please contact the Roland Paquin
Agency at 514-422-0027 for service.